Hear What Our Customers Have to Say

I came in very late in the afternoon and wanted to make an appointment for another day but they got me in before they closed.

Thank You!

Jerrie,

Dear Don,

I can't thank you enough for all the kindness you've shown me - from making it easy to purchase our van to helping us maintain it.
You've been generous with your time and committed to excellence, and for that you've won me over!
Thank you for our fantastic experience with Van Andel & Flikkema!  We appreciate you!

Jane G.,

As usual, the V&F staff were very welcoming and I appreciate the service. I also like the non-appointment oil change, makes for an easier process and the service is just as quick.

Thanks


Pat,

Thank you very much for your great service!

Carol W.,

I am always treated as a valued customer; being one who is out of her element at a car dealership, I appreciate honesty and timely care of my Jeep. I receive both from you at all times.

Ruth,

We purchased this vehicle sight unseen. I spoke to the salesperson at 9:00 am in the morning and had everything in the works by 10:00. He was on top of it and understood my sense of urgency. It was overall a quick experience but a good one! 

Jessica S.,

Outstanding. Best Chrysler Dealership in Grand Rapids!

Greg,

Thank you very much for your great service!

Bruce B.,

I am always treated well - from your service department specialists to the mechanics who answer ALL my questions without that look of "she should have known that already!" You have a very special group of employees who treat me as a valued customer at each appointment (and now with the EXPRESS LUBE which I really appreciate).


Ruth,

Tom Flikkema was very profesional,we are very satisfied with our buying experience at VanAndel & Flikkema.

Shirley R.,

Have always been satisfied with Van Andel Flikkema service dept. I trust their judgment and recommendations and have told others of the integrity and professionalism of the dealership.

Russ,

Cheers for Don Hauck!

Philip J.,

Chris is an outstanding sales person. He is honest, low pressure, and responsive to the needs of the customer. This is our third van that we have bought/leased through Chris. He does a great job on orienting to the new vehicle, as well.

Margaret T.,

Thank you for getting me in early and for having such a nice lounge area to sit in for 3 1/2 hours ha! Seriously all went well with the repairs and the young man who helped me at the front counter couldn't have been nicer. I purchased my previous jeep and the liberty from your dealership and have always raved to my friends what a nice place to do business. Hopefully I will be in one day in the not too distant future to replace my 2002 Liberty.


Donna,

Chris was great! He worked hard to find me a PT better than I expected.This is my second experience with Chris and I feel confident to call on him again. Brandon handled the financing promptly and effortlessly.

Ana C.,

Mark Schatz is a great guy to deal with. He took his time and was patient with us during our decision process.

Joseph T.,

Christian was very easy going which made me comfortable in this new, somewhat scary buying experience. He was very prompt w/ his email responses & won my business from another dealer by doing so. Thanks!

Jonathon S.,

Tom was great! He gave us a wonderful price on the car, and was very friendly. We are young buyers, and we appreciated the fact that he took us seriously when we walked on to the lot for the first time. Brandon also did a great job getting us a good rate for our payments. Thank you everyone! WE LOVE OUR DODGE AVENGER!

Lindsey S.,

Terrific sales experience! Best dealership team on the planet. Everyone from Sales, Service, and Finance were extra helpful and made it a great purchasing experience. Thanks everyone. You are the best!

Matt F.,

 I had a great experience with VanAndel and Flikkema. My salesperson was very professional and helpful. He went above and beyond in order to help me purchase my vehicle. I will be back for another vehicle and i will send my friends and family too! Thank you very much for such a great experience.

Michael B.,

Great group of people. Made the whole process of buying a car easy and simple. Will refer all family and friends to this dealership.

Lana B.,

Don Hauck has sold me 5 vehicles over the years. He is the best!!

Irene S.,

Chris Brokaw and his team did a wonderful job. Thanks!

Eileen L.,

Don Hauck did an excellent job, very friendly, engaging and informative. There was no pressure and he was forth coming with all the vehicle information and pricing. A positive experience and we really like the new Van.

Thanks, Pat


Patrick T.,

Rick,

We are enjoying our new Jeep very much so far.  This is the first American name plate we have owned in 20 years, so I was a little hesitant.
I disturbed your lunch that day I bought the Jeep and you got me in and out quick.  I appreciated that.  Have lunch on us.

Joel & Sharon P,